Q1: Are you a manufacturer or reseller?
A: We are a manufacturer with more than 25 years of experience in research & design, production, and sales.
Q2: Can I visit your manufacturing facilities?
A: Yes, our factory is located in China. We warmly welcome your visit!
Q3: Do you support customization, such as custom boxes or logo printing?
A: Of course, we support OEM/ODM services. We can help design packaging according to your requirements. Moreover, we can make molds to provide devices with different visual designs.
Q4: How can I place an order and make payments?
A: We support trade assurance orders, allowing you to place orders directly, or we can send you a direct payment link. We also accept payments via TT, PayPal, LC, and Western Union.
Q5: What is the estimated shipping time after payment?
A: Sample orders will be sent within 2 days after receiving the sample fee. General orders take 3-20 days depending on the quantity. Customized orders require mutual negotiation.
Q6: What quality management standards do your products follow?
A: Our operations strictly conform to international regulations and standards, having successfully passed the GB/T42061-2022 idt ISO13485:2016 quality management system certification.
Synoviq Medical
